How do I return an item?

If you're looking to return or exchange your unused merchandise, we're here to help! You can return your merchandise for a different product or a refund to the original payment method. Just complete the Guts Return form and include the form when you return the merchandise.

Please note the following exceptions to our return and refund policy:
  • Shipping charges are non-refundable
  • Returned items must have no visible singes of wear or use.
We warranty seat covers for 90 days if there is a defect with the stitching. Warranty replacements does not include damage to the material as a result of staples or wear and tear from riding (boots rubbing, puncture, etc). If you have an issue with a seat cover or seat foam, after is been opened or installed, an you believe it should be covered under warranty, please email [email protected] and include pictures of the product along with the order number. Please note there is no warranty on apparel, or parts and accessories.

Return/Warranty FAQ:
How long will lit take to receive a refund?
  • Refunds are processed within 5 business days for our receipt of the return
  • You will receive an email confirming the refund
  • Please note, it can take an additional 3 business days after the refund has been processed before the refund shows in your account
Will I have to pay for shipping?
  • Returns and Exchanges: you will be responsible for the cost of shipping the items back to Guts
  • Warranty: we will generally provide you with a pre-paid return label
Is there a restocking charge?
  • There are no restocking charges
What do i do if i never received my order?
  • Please email [email protected]. We will work with you and the carrier to ensure you receive your order